1. Information We Collect
We collect personal information that you provide directly when you sign up, use our AI image and video generation services, or contact us for support. This may include:
- Name, email address, and contact details
- Account credentials and profile data
- Service usage information and activity logs
- Payment details and billing records
- Communications with our support team
2. How We Use Your Information
We use your information to provide and improve VoxelWiz.ai services, including:
- Delivering, maintaining, and enhancing our AI tools
- Processing payments and managing your account
- Sending technical updates, notifications, and support messages
- Responding to customer inquiries and feedback
- Analyzing usage trends to optimize performance
- Preventing fraud, misuse, or other unlawful activity
3. Information Sharing and Disclosure
Your information is never sold or traded. We only share data under these circumstances:
- Service Providers: With trusted vendors who help us operate our platform
- Legal Requirements: If required by law or valid legal requests
- Business Transfers: During mergers, acquisitions, or asset transfers
- Safety & Security: To protect our users, services, or legal rights
4. Data Security
We take strong measures to protect your personal data, including:
- Encryption of data at rest and in transit
- Regular audits and security updates
- Strict access controls and authentication layers
- Staff training in data protection practices
5. Your Rights and Choices
As a user, you have the right to:
- Access: Request details of the personal data we hold
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data
- Portability: Obtain a copy of your data in a transferable format
- Opt-out: Manage or unsubscribe from marketing communications
6. Cookies and Tracking Technologies
VoxelWiz.ai uses cookies and similar tools to:
- Remember user preferences and login sessions
- Track website performance and usage analytics
- Deliver personalized experiences and recommendations
- Improve features and optimize service quality
You may adjust cookie settings in your browser, though disabling them may impact functionality.
7. International Data Transfers
Your data may be processed in countries outside your own. We ensure compliance with global data protection standards and apply safeguards to keep your information secure.
8. Children's Privacy
VoxelWiz.ai services are not designed for children under 13. We do not knowingly collect their data. If such information is found, please contact us for immediate removal.
9. Changes to This Privacy Policy
We may revise this Privacy Policy periodically. Updates will be posted on our website with the revised “Last Updated” date. Significant changes will be communicated directly.
10. Contact Us
For questions regarding this Privacy Policy or data usage, please contact us:
Last Updated: February 16, 2026